Operation Rising Phoenix ("we," "our," or "us") is committed to protecting the privacy of our donors, volunteers, supporters, and website visitors. This Privacy Policy explains how we collect, use, store, and protect information gathered through our website and related services.

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Mailing address
• Phone number
• Donation information
• Volunteer registration information
• Any information submitted through contact forms

We may also automatically collect certain non-personal information, including:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information

Operation Rising Phoenix uses collected information to:

• Process donations and provide donation receipts
• Communicate with donors, volunteers, and supporters
• Respond to inquiries and requests
• Improve our website and services
• Promote our programs and fundraising initiatives
• Maintain organizational records
• Comply with legal and regulatory requirements

We take reasonable measures to protect donor information. Online donations are processed through secure third-party payment processors. Operation Rising Phoenix does not store complete credit card numbers or sensitive payment information on our servers.

Operation Rising Phoenix respects your privacy. We do not sell, rent, trade, or otherwise share personal information with third parties for marketing purposes.

We may share information only when necessary to:

• Process donations through payment service providers
• Comply with legal obligations
• Protect the rights, safety, or property of Operation Rising Phoenix and its stakeholders

Supporters who provide an email address may receive updates about our programs, events, volunteer opportunities, and fundraising campaigns. Individuals may unsubscribe from these communications at any time using the opt-out instructions included in our emails.

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. Users can adjust browser settings to refuse cookies; however, some website features may not function properly.

Our website may contain links to third-party websites. Operation Rising Phoenix is not responsible for the privacy practices or content of those external sites. Visitors should review the privacy policies of any third-party websites they visit.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, maintain financial and organizational records, and comply with applicable laws and regulations.

Depending on applicable laws, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information where permitted by law
• Opt out of certain communications

To exercise these rights, please contact us using the information below.

Operation Rising Phoenix reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact: T.Tati@Operationrisingphoenix.Org 

Welcome to the Operation Rising Phoenix website. By accessing or using this website, you agree to be bound by these Terms and Conditions.

By using this website, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions and all applicable laws and regulations.

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.

You may not:

• Attempt to gain unauthorized access to website systems
• Upload malicious software or harmful content
• Use the website for fraudulent purposes
• Interfere with website operations

American Flag - <a href="https://www.vecteezy.com/free-photos/american-flag">American Flag Stock photos by Vecteezy</a>

Phoenix - <a href="https://www.vecteezy.com/free-vector/phoenix-bird">Phoenix Bird Vectors by Vecteezy</a>

Soldiers - <a href="https://www.vecteezy.com/free-photos/veterans">Veterans Stock photos by Vecteezy</a>

All donations made through this website are voluntary and support the charitable mission of Operation Rising Phoenix.

Operation Rising Phoenix will make every reasonable effort to use donated funds in support of its mission; however, the organization retains discretion and control over the use of all donated funds to address organizational priorities and charitable needs.

Operation Rising Phoenix is a nonprofit organization. Donations may be tax-deductible to the extent permitted by law. Donors should consult their tax advisor regarding individual tax circumstances.

All content on this website, including text, graphics, logos, images, videos, and other materials, is the property of Operation Rising Phoenix unless otherwise stated and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be reproduced, distributed, or used without prior written permission.

This website may contain links to third-party websites. Operation Rising Phoenix is not responsible for the content, privacy practices, or availability of external websites.

The information provided on this website is for general informational purposes only. While we strive for accuracy, Operation Rising Phoenix makes no warranties regarding the completeness, reliability, or accuracy of information presented on the website.

To the fullest extent permitted by law, Operation Rising Phoenix shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of or inability to use this website.

Users agree to indemnify and hold harmless Operation Rising Phoenix, its officers, directors, employees, volunteers, and affiliates from claims, damages, liabilities, and expenses arising from misuse of the website or violation of these Terms and Conditions.

Operation Rising Phoenix reserves the right to modify these Terms and Conditions at any time. Changes will become effective upon posting to the website.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.

Questions regarding these Terms and Conditions may be directed to:

 T.Tati@Operationrisingphoenix.Org 

Operation Rising Phoenix is committed to respecting and protecting the privacy of our donors. We recognize that donors trust us with their personal information and financial support, and we take that responsibility seriously.

When a donation is made, we may collect the following information:

• Name
• Mailing address
• Email address
• Telephone number
• Donation amount and date
• Payment transaction information

Payment card information is processed securely through third-party payment processors and is not stored by Operation Rising Phoenix.

Donor information is used solely to:

• Process and acknowledge donations
• Issue tax receipts and donation confirmations
• Maintain financial records
• Communicate organizational updates and fundraising opportunities
• Comply with applicable laws and regulations

Operation Rising Phoenix does not sell, rent, trade, or share donor information with any individual, business, or organization for marketing or commercial purposes.

With donor permission, Operation Rising Phoenix may publicly acknowledge contributions through annual reports, newsletters, website recognition pages, or event materials.

Donors may request anonymity at any time, and their wishes will be honored whenever possible.

We employ reasonable administrative, technical, and physical safeguards to protect donor information from unauthorized access, disclosure, alteration, or destruction.

Donors may request updates or corrections to their personal information by contacting Operation Rising Phoenix directly.

Questions regarding this Donor Privacy Policy may be directed to:

 T.Tati@Operationrisingphoenix.Org 

Operation Rising Phoenix is committed to transparency and responsible stewardship of the funds entrusted to us. Donations support our mission of assisting homeless veterans and advancing programs that improve their quality of life.

All donations made to Operation Rising Phoenix are considered voluntary and are generally non-refundable. We encourage donors to carefully review their donation amount and payment information before submitting a contribution.

Refund requests may be considered under the following circumstances:

• An accidental duplicate donation was made.
• An incorrect donation amount was entered.
• An unauthorized donation was made using a donor's payment method.
• A technical error resulted in an unintended donation.

Requests for refunds should be submitted within 30 days of the donation date.

To request a refund, please contact Operation Rising Phoenix and provide:

• Donor name
• Donation date
• Donation amount
• Contact information
• Reason for the refund request

Refund requests may be submitted to:

Operation Rising Phoenix
T.Tati@Operationrisingphoenix.Org 

Each refund request will be reviewed on a case-by-case basis. Operation Rising Phoenix reserves the right to approve or deny refund requests based on the circumstances presented and applicable laws.

If approved, refunds will generally be issued using the original method of payment.

Donors participating in recurring giving programs may cancel future donations at any time by contacting Operation Rising Phoenix or by using available account management tools, if applicable.

Cancellation of future recurring donations does not automatically entitle the donor to a refund of previously processed donations.

Operation Rising Phoenix reserves the right to amend this Donation Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

Questions regarding this Donation Refund Policy may be directed to:

Operation Rising Phoenix

 T.Tati@Operationrisingphoenix.Org 

( Operation Rising Phoenix is a nonprofit organization recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code. Contributions are tax-deductible to the extent permitted by law.)